Episode 24

Episode 24: Jen Dallas, Capability Transformation Director at RSA

Published on: 20th November, 2023

This was the final episode of the previous season of Behind the Desk and officially holds the record for the most listens across the podcast so far - so I thought there was no better time than now to re-release it for those who haven't listened yet!

Jen is currently leading a huge TOM redesign and RSA and was a brilliant guest. She is a Women in Technology advocate, STEM ambassador and qualified coach. In this episode, she talks about her views on how we start turning the dial on diversity and inclusion, how the insurance industry compares to the travel industry, the idea of open insurance and her approach to change and transformation.

This was easily one of the most enjoyable conversations I have had so far, so much so we nearly hit the hour mark. Jen has an amazing career history, from coding at four years old to working in the travel industry, falling back into technology accidentally, and becoming an Insurtech leader.

I can’t wait for you to hear her story, so let’s get behind the desk with Jen. 

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About the Podcast

Behind the Desk... with Mark Thomas
Inspiring stories with technology leaders from the insurance and insurtech space
This podcast gets behind the desk of influential leaders in insurance and InsurTech who are driving change and innovation in the sector.

Every week, I will meet a new tech leader to find out more about their background and career to date. How they arrived in the insurance space, what they love about the sector, their views on where its headed and a deep dive into the person behind the desk!